TERMS OF SERVICE

OVERVIEW

Welcome to Soft Blades. Throughout the site, the terms “we”, “us”, and “our” refer to Soft Blades. We operate this website and store, including all related information, content, tools, products, and services available to you as a customer.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you may not access or use our Services.

These Terms apply to all users of the site, including visitors, customers, merchants, and contributors of content.

ARTICLE 1 — ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your country or region of residence, or that you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction while using our Services.

Any breach of these Terms may result in immediate termination of your access to the Services.

ARTICLE 2 — PRODUCTS

We make every effort to display our products as accurately as possible. However, colors and product appearance may vary depending on your screen, device settings, or browser configuration.

We reserve the right to:

  • Modify or discontinue products at any time without notice

  • Limit quantities available for purchase

  • Refuse service to anyone for any reason at any time

All product descriptions and pricing are subject to change without notice.

ARTICLE 3 — ORDERS

By placing an order, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the payment method provided

  • Your order may be canceled or refused at our discretion

Once an order is placed, we may not be able to modify or cancel it.

You will receive an order confirmation email once your purchase has been accepted.

We reserve the right to refuse, limit, or cancel orders that appear fraudulent, suspicious, or placed by resellers or distributors.

ARTICLE 4 — PRICING & PAYMENTS

All prices displayed on our website are subject to change without notice.

Prices do not include customs duties, taxes, import fees, or shipping costs unless otherwise stated.

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

Accepted payment methods may include:

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Apple Pay

All payments are processed securely through encrypted systems.

ARTICLE 5 — SHIPPING & DELIVERY

Shipping times provided on our website are estimates only and are not guaranteed.

Soft Blades is not responsible for shipping delays caused by:

  • Carriers

  • Customs clearance

  • Weather conditions

  • Lost packages

  • Events beyond our control

Once an order has been handed to the carrier, the responsibility for the shipment transfers to the customer.

Soft Blades is not responsible for packages marked as delivered by the shipping carrier.

Customers are responsible for ensuring that shipping information provided at checkout is accurate and complete.

ARTICLE 6 — RETURNS & REFUNDS

We offer a 30-day return guarantee on eligible items.

To qualify for a return:

  • Items must be unused and in original condition

  • Original packaging must be included

  • Return requests must be submitted within 30 days of delivery

Refunds are processed after inspection of the returned item.

Return shipping costs are the responsibility of the customer unless the item received is defective or incorrect.

Sale items, promotional items, and gift cards may not be eligible for return unless otherwise required by law.

We reserve the right to refuse returns or refunds in cases of suspected fraud, abuse, excessive claims, or suspicious activity.

For return requests, contact:

support@soft-blades.com

ARTICLE 7 — INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

  • Logos

  • Images

  • Product designs

  • Text

  • Graphics

  • Videos

  • Branding elements

is the exclusive property of Soft Blades and may not be copied, reproduced, distributed, or exploited without written permission.

Unauthorized use may violate copyright and trademark laws.

ARTICLE 8 — THIRD-PARTY TOOLS & LINKS

Our Services may include links to third-party websites or tools.

We are not responsible for:

  • Third-party content

  • Security practices

  • Products or services provided by external websites

Your interactions with third-party services are at your own risk.

ARTICLE 9 — PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy.

By using our Services, you consent to the collection and use of your information in accordance with our Privacy Policy.

ARTICLE 10 — USER FEEDBACK

Any feedback, reviews, suggestions, or submissions provided to Soft Blades may be used by us without restriction or compensation.

You agree that your submissions:

  • Do not violate any laws

  • Do not infringe intellectual property rights

  • Are not abusive, unlawful, or misleading

ARTICLE 11 — PROHIBITED USES

You may not use our website or Services:

  • For unlawful purposes

  • To distribute malware or harmful code

  • To spam or scrape the website

  • To infringe intellectual property rights

  • To interfere with website security or functionality

We reserve the right to terminate access for violations of these Terms.

ARTICLE 12 — DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available” without warranties of any kind.

We do not guarantee that:

  • The website will be uninterrupted or error-free

  • Products will meet every expectation

  • Services will always be available

Your use of the website is at your own risk.

ARTICLE 13 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, Soft Blades shall not be liable for:

  • Indirect damages

  • Lost profits

  • Data loss

  • Shipping delays

  • Service interruptions

  • Any damages resulting from the use of our Services or products

ARTICLE 14 — GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the laws applicable in the country where Soft Blades operates.

ARTICLE 15 — CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of those changes.

ARTICLE 16 — CONTACT INFORMATION

SOFT BLADES

Support Hours:
Monday — Friday
9AM — 6PM (CET)

Email:
support@soft-blades.com