PRIVACY POLICY

PRIVACY POLICY

Last updated: May 28, 2026

At Soft Blades, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, process, and share your information when you visit our website, place an order, contact us, or otherwise interact with our Services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with our Services, we may collect the following information:

Personal Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

Payment Information

  • Payment method

  • Transaction details

  • Billing information

Payments are processed securely through third-party payment providers. Soft Blades does not store full payment card details.

Account Information

  • Login credentials

  • Preferences

  • Saved items or cart information

Order Information

  • Products viewed

  • Purchases made

  • Returns and exchanges

  • Order history

Device & Usage Information

  • IP address

  • Browser type

  • Device information

  • Website activity

  • Cookies and analytics data

2. HOW WE COLLECT INFORMATION

We may collect information:

  • Directly from you when you place an order or contact us

  • Automatically through cookies and analytics tools

  • Through Shopify and trusted service providers

  • Through marketing and advertising partners

3. HOW WE USE YOUR INFORMATION

We use your information to:

Process Orders

  • Process payments

  • Ship orders

  • Manage returns and refunds

  • Send order updates

Improve Your Experience

  • Personalize content and recommendations

  • Improve website performance

  • Analyze customer behavior

Customer Support

  • Respond to inquiries

  • Provide assistance

  • Resolve disputes or issues

Marketing & Advertising

  • Send promotional emails or SMS

  • Display relevant advertisements

  • Offer personalized shopping experiences

You may unsubscribe from marketing communications at any time.

Fraud Prevention & Security

  • Detect suspicious activity

  • Prevent fraud

  • Protect customer accounts and transactions

Legal Obligations

  • Comply with applicable laws and regulations

  • Respond to legal requests when required

4. COOKIES & TRACKING TECHNOLOGIES

Soft Blades uses cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic

  • Deliver personalized advertising

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

5. SHARING YOUR INFORMATION

We may share your information with trusted third parties, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Analytics providers

  • Marketing and advertising partners

  • Customer support providers

We only share information necessary to operate our business and provide our Services.

We may also disclose information:

  • To comply with legal obligations

  • To protect our rights

  • To prevent fraud or illegal activity

6. SHOPIFY

Our store is hosted by Shopify.

Shopify may collect and process certain information to provide and improve its services, including payment processing, analytics, and fraud prevention.

For more information, please review Shopify’s Privacy Policy:
https://privacy.shopify.com/

7. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

Soft Blades is not responsible for the privacy practices, content, or security of external websites.

We encourage you to review their policies before providing personal information.

8. DATA RETENTION

We retain your information only for as long as necessary to:

  • Provide our Services

  • Complete transactions

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

9. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Object to certain processing activities

  • Withdraw marketing consent

  • Request a copy of your data

To exercise your rights, please contact us at:
support@soft-blades.com

10. SECURITY

We implement reasonable security measures to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. CHILDREN’S PRIVACY

Our Services are not intended for children.

We do not knowingly collect personal information from individuals under the age required by applicable law.

12. INTERNATIONAL TRANSFERS

Your information may be processed or stored in countries outside your country of residence.

By using our Services, you consent to these transfers where permitted by applicable law.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time.

Changes will take effect immediately upon posting on this page.

Your continued use of our Services constitutes acceptance of any updated Privacy Policy.

14. CONTACT

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

Soft Blades

support@soft-blades.com

8306 Wilshire Blvd
Beverly Hills, CA 90211
United States